Terms of Service 

Last Updated: March 2026

These Terms of Service govern your use of mixedkohai.store operated by Mixed Kohai.

By visiting our site or purchasing something from us, you agree to these Terms.

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1. Brand & Intellectual Property Protection

All content on this website including:

• Artwork

• Clothing designs

• Graphics

• Logos

• Brand identity

• Product imagery

is the intellectual property of Mixed Kohai.

These materials may not be:

• copied

• reproduced

• resold

• redistributed

• used commercially

without written permission.

Unauthorized use may result in legal action and DMCA enforcement.

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2. Made-to-Order Production

All Mixed Kohai products are produced on demand through our fulfillment partner:

Printify

Because items are custom produced after purchase:

• Products cannot be modified once production begins

• Inventory is not stored

• Each item is created specifically for the customer

This means certain traditional retail policies such as free returns do not apply.

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3. Order Accuracy

Customers are responsible for ensuring the following information is correct before checkout:

• Shipping address

• Product size

• Color selection

• Billing information

Mixed Kohai is not responsible for orders placed with incorrect information.

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4. Anti-Fraud Policy

To protect our business and community, we actively monitor orders for fraud.

Orders may be:

• flagged

• delayed

• cancelled

• refunded

if fraud is suspected.

We reserve the right to request additional verification including:

• ID confirmation

• billing address verification

• payment authorization

Failure to provide verification may result in order cancellation.

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5. Chargeback Protection

Customers agree to contact Mixed Kohai support first before initiating a payment dispute or chargeback.

Filing a chargeback without first attempting resolution may result in:

• permanent account restrictions

• refusal of future service

• submission of dispute evidence to payment processors

Fraudulent chargebacks will be contested with:

• order records

• shipping confirmations

• IP data

• payment verification logs

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6. Product Representation

We make every effort to display product colors and images accurately.

However:

• monitor settings

• device screens

• lighting conditions

may cause slight color variations.

These variations do not qualify as defects.

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7. Limitation of Liability

Mixed Kohai shall not be held liable for damages arising from:

• shipping carrier delays

• customs processing delays

• lost packages caused by incorrect address submission

• misuse of products

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8. Refusal of Service

We reserve the right to refuse service to anyone for reasons including:

• fraudulent activity

• abusive customer behavior

• policy violations

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9. Policy Updates

Mixed Kohai may update policies at any time.

Continued use of the website indicates acceptance of policy changes.