Shipping policy
Shipping Policy
All products are produced through Printify after purchase.
Processing Time
Orders require 2–5 business days for production before shipping.
Processing times may increase during:
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major product drops
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holiday seasons
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high order volume
Shipping Estimates
United States
3–7 business days after production
International
7–21 business days depending on destination.
Shipping timelines are estimates only.
Mixed Kohai is not responsible for carrier delays.
Lost Shipments
If a shipment is lost in transit, customers must report the issue within 30 days of the estimated delivery date.
After this timeframe we may not be able to provide replacements.
Incorrect Address
If a customer enters an incorrect shipping address:
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the order may be returned or lost
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replacement may require a new purchase
Customers are responsible for providing correct shipping details.